Customer Experience Module is a web app that automates telesales and customer service activities, it can integrate relevant data from iMobileSF and Logitrak into a single screen or from your designated ERP.
servicio al cliente
soporte
It allows you to organize and create a call plan since the CXM solution works in a call center format. Where you can view calls, invoices, A/R Aging, promotions, issues, shipment/order status, order entry, and collections.
CXM can also automate price contracts negotiation activities for strategic or major customer accounts.
Benefits of using CXM
Better quality leads with proper segmentation.
Superior customer service due to faster and more relevant calls.
Easily and quickly connects all important customer information on a single screen.
Automate Tele Sales and Customer Service
- Send out promotions to your customer.
- View where your truck drivers are directly from CXM.
- Connects data from MobileSF and LogiTrak or from your designated ERP.
- Our team of in-house developers can customize CXM to your specific needs.
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