{"id":24626,"date":"2025-09-18T21:29:36","date_gmt":"2025-09-18T21:29:36","guid":{"rendered":"https:\/\/www.itgroupmobile.com\/?page_id=24626"},"modified":"2026-02-11T14:16:30","modified_gmt":"2026-02-11T14:16:30","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/www.itgroupmobile.com\/es\/frequently-asked-questions\/","title":{"rendered":"Preguntas frecuentes"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><section id=\"ContainerBannerPreguntas\" data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" class=\"vc_row wpb_row vc_row-fluid  vc_custom_1766175978258 cover-background bg-position-left-bottom vc_row-has-fill pofo-stretch-content pofo-stretch-row-container\"><div class=\"wpb_column vc_column_container vc_col-sm-12  col-xs-mobile-fullwidth\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_empty_space\"   style=\"height: 100px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><div class=\"alt-font last-paragraph-no-margin\"><h1 class=\"text-white alt-font font-weight-600 letter-spacing-minus-1 margin-10px-bottom pofo-page-title\" style=\"text-align: center;\">Preguntas frecuentes<\/h1>\n<h2 style=\"display: none;\">desarrollo de software<\/h2>\n<\/div><div class=\"vc_empty_space\"   style=\"height: 100px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><\/div><\/div><\/div><\/section><div class=\"vc_row-full-width vc_clearfix\"><\/div><section id=\"ContainerCounter\" data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" data-vc-stretch-content=\"true\" class=\"vc_row wpb_row vc_row-fluid background-gradient margin-top  cover-background bg-position-right-bottom wow fadeIn pofo-stretch-content vc_row-no-padding vc_row-o-equal-height vc_row-o-content-top vc_row-flex\"><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-lg-offset-0 vc_col-lg-12 vc_col-md-offset-0 vc_col-md-12 vc_col-xs-12 text-center pofo-column-responsive-69fca4961943c\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div id=\"CounterDiv\" class=\"vc_row wpb_row vc_inner vc_row-fluid   vc_row-o-equal-height vc_row-o-content-top vc_row-flex\"><div class=\"wpb_column vc_column_container shadow-div-counter vc_col-sm-2  col-xs-mobile-fullwidth\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"alt-font wow none counter-style counter-style1 counter-feature-box-1 border-all display-table width-100 padding-5px-all counter-style1-1\" style=\"border: none; \"><div class=\"counter-box display-table-cell vertical-align-middle bg-white\" style=\" background-color: rgba(0,0,0,0.01); \"><i class=\"margin-15px-bottom text-medium-gray link-icon  icon-calendar icon-medium\"><\/i><h6 data-postfix=\"+\" data-to=\"20\" data-speed=\"3000\" class=\"display-block font-weight-500 text-extra-dark-gray no-margin-bottom timer\"  style=\"font-weight: 400; color: #0a5ba4;\">20+<\/h6><span class=\"\" style=\"color: #3a3a3a;\">A\u00d1OS DE SERVICIO<\/span><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container shadow-div-counter vc_col-sm-2  col-xs-mobile-fullwidth\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"alt-font wow none counter-style counter-style1 counter-feature-box-1 border-all display-table width-100 padding-5px-all counter-style1-2\" style=\"border: none; \"><div class=\"counter-box display-table-cell vertical-align-middle bg-white\" style=\" background-color: rgba(0,0,0,0.01); \"><i class=\"margin-15px-bottom text-medium-gray link-icon  icon-upload icon-medium\"><\/i><h6 data-postfix=\"+\" data-to=\"1000\" data-speed=\"2000\" class=\"display-block font-weight-500 text-extra-dark-gray no-margin-bottom timer\"  style=\"font-weight: 400; color: #0a5ba4;\">1000+<\/h6><span class=\"\" style=\"color: #3a3a3a;\">PROYECTOS<\/span><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container shadow-div-counter vc_col-sm-2  col-xs-mobile-fullwidth\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"alt-font wow none counter-style counter-style1 counter-feature-box-1 border-all display-table width-100 padding-5px-all counter-style1-3\" style=\"border: none; \"><div class=\"counter-box display-table-cell vertical-align-middle bg-white\" style=\" background-color: rgba(0,0,0,0.01); \"><i class=\"margin-15px-bottom text-medium-gray link-icon  icon-profile-male icon-small\"><\/i><h6 data-postfix=\"+\" data-to=\"6000\" data-speed=\"3000\" class=\"display-block font-weight-500 text-extra-dark-gray no-margin-bottom timer\"  style=\"font-weight: 400; color: #0a5ba4;\">6000+<\/h6><span class=\"\" style=\"color: #3a3a3a;\">USUARIOS<\/span><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container shadow-div-counter vc_col-sm-2  col-xs-mobile-fullwidth\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"alt-font wow none counter-style counter-style1 counter-feature-box-1 border-all display-table width-100 padding-5px-all counter-style1-4\" style=\"border: none; \"><div class=\"counter-box display-table-cell vertical-align-middle bg-white\" style=\" background-color: rgba(0,0,0,0.01); \"><i class=\"margin-15px-bottom text-medium-gray link-icon  icon-linegraph icon-medium\"><\/i><h6 data-postfix=\"+\" data-to=\"1000000\" data-speed=\"3000\" class=\"display-block font-weight-500 text-extra-dark-gray no-margin-bottom timer\"  style=\"font-weight: 400; color: #0a5ba4;\">1000000+<\/h6><span class=\"\" style=\"color: #3a3a3a;\">TRANSACCIONES DIARIAS<\/span><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container shadow-div-counter vc_col-sm-2  col-xs-mobile-fullwidth\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"alt-font wow none counter-style counter-style1 counter-feature-box-1 border-all display-table width-100 padding-5px-all counter-style1-5\" style=\"border: none; \"><div class=\"counter-box display-table-cell vertical-align-middle bg-white\" style=\" background-color: rgba(0,0,0,0.01); \"><i class=\"margin-15px-bottom text-medium-gray link-icon  icon-map icon-medium\"><\/i><h6 data-postfix=\"+\" data-to=\"4\" data-speed=\"3000\" class=\"display-block font-weight-500 text-extra-dark-gray no-margin-bottom timer\"  style=\"font-weight: 400; color: #0a5ba4;\">4+<\/h6><span class=\"\" style=\"color: #3a3a3a;\">PA\u00cdSES<\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><div class=\"vc_row-full-width vc_clearfix\"><\/div><section class=\"vc_row wpb_row vc_row-fluid icon-ITG-FAQ-litlle\"><div class=\"wpb_column vc_column_container vc_col-sm-12  col-xs-mobile-fullwidth\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_tta-container\" data-vc-action=\"collapseAll\"><div class=\"vc_general vc_tta vc_tta-accordion vc_tta-color-grey vc_tta-style-classic vc_tta-shape-rounded vc_tta-spacing-25 vc_tta-gap-30 vc_tta-controls-align-left vc_tta-o-no-fill vc_tta-o-all-clickable\"><div class=\"vc_tta-panels-container\"><div class=\"vc_tta-panels\"><div class=\"vc_tta-panel vc_active icon-ITG-FAQ\" id=\"1758226943978-34af9dfc-f390\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h6 class=\"vc_tta-panel-title vc_tta-controls-icon-position-right\"><a href=\"#1758226943978-34af9dfc-f390\" data-vc-accordion data-vc-container=\".vc_tta-container\"><i class=\"vc_tta-icon far fa-building\"><\/i><span class=\"vc_tta-title-text\">\u00bfQu\u00e9 tipo de empresa es ITGROUP?<\/span><i class=\"vc_tta-controls-icon vc_tta-controls-icon-chevron\"><\/i><\/a><\/h6><\/div><div class=\"vc_tta-panel-body\"><div class=\"last-paragraph-no-margin\"><p>ITGROUP es una empresa de tecnolog\u00eda con m\u00e1s de 20 a\u00f1os de experiencia en desarrollo de software m\u00f3vil y web, especializada en automatizaci\u00f3n de procesos cr\u00edticos de negocio e integraci\u00f3n con sistemas ERP l\u00edderes del mercado.<\/p>\n<\/div><\/div><\/div><div class=\"vc_tta-panel icon-ITG-FAQ\" id=\"1758911148045-d61c53be-8a8d\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h6 class=\"vc_tta-panel-title vc_tta-controls-icon-position-right\"><a href=\"#1758911148045-d61c53be-8a8d\" data-vc-accordion data-vc-container=\".vc_tta-container\"><i class=\"vc_tta-icon far fa-building\"><\/i><span class=\"vc_tta-title-text\">\u00bfQu\u00e9 productos ofrece ITGROUP?<\/span><i class=\"vc_tta-controls-icon vc_tta-controls-icon-chevron\"><\/i><\/a><\/h6><\/div><div class=\"vc_tta-panel-body\"><div class=\"last-paragraph-no-margin\"><p>ITGROUP cuenta con una suite integrada que incluye:<\/p>\n<ul>\n<li><strong>MobileSF Cross<\/strong> MobileSF (Automatizaci\u00f3n de Ventas)<\/li>\n<li><strong>B2X eCommerce<\/strong> (B2B y B2C)<\/li>\n<li><strong>LogiTrak Distribuci\u00f3n<\/strong> (almac\u00e9n y ruteo)<\/li>\n<li><strong>CXM Servicio Al Cliente<\/strong> (atenci\u00f3n al cliente)<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"vc_tta-panel icon-ITG-FAQ\" id=\"1758911165574-12849313-eac0\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h6 class=\"vc_tta-panel-title vc_tta-controls-icon-position-right\"><a href=\"#1758911165574-12849313-eac0\" data-vc-accordion data-vc-container=\".vc_tta-container\"><i class=\"vc_tta-icon far fa-building\"><\/i><span class=\"vc_tta-title-text\">\u00bfC\u00f3mo se puede contactar a ITGROUP?<\/span><i class=\"vc_tta-controls-icon vc_tta-controls-icon-chevron\"><\/i><\/a><\/h6><\/div><div class=\"vc_tta-panel-body\"><div class=\"last-paragraph-no-margin\"><ul>\n<li><strong>Tel:<\/strong> (787) 761-8953 \/ (829) 946-3957<\/li>\n<li><strong>Correo:<\/strong> adm@itgrouppr.net<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"vc_tta-panel icon-ITG-FAQ\" id=\"1766085120120-68409ebc-7353\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h6 class=\"vc_tta-panel-title vc_tta-controls-icon-position-right\"><a href=\"#1766085120120-68409ebc-7353\" data-vc-accordion data-vc-container=\".vc_tta-container\"><i class=\"vc_tta-icon far fa-building\"><\/i><span class=\"vc_tta-title-text\">\u00bfEn qu\u00e9 pa\u00edses tiene presencia ITGROUP?<\/span><i class=\"vc_tta-controls-icon vc_tta-controls-icon-chevron\"><\/i><\/a><\/h6><\/div><div class=\"vc_tta-panel-body\"><div class=\"last-paragraph-no-margin\"><p>ITGROUP tiene presencia en Puerto Rico, Rep\u00fablica Dominicana, Florida e Islas V\u00edrgenes, ofreciendo soporte regional a sus clientes.<\/p>\n<\/div><\/div><\/div><div class=\"vc_tta-panel icon-ITG-FAQ\" id=\"1767810846980-1378404f-6f9c\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h6 class=\"vc_tta-panel-title vc_tta-controls-icon-position-right\"><a href=\"#1767810846980-1378404f-6f9c\" data-vc-accordion data-vc-container=\".vc_tta-container\"><i class=\"vc_tta-icon far fa-building\"><\/i><span class=\"vc_tta-title-text\">\u00bfLas plataformas son escalables?<\/span><i class=\"vc_tta-controls-icon vc_tta-controls-icon-chevron\"><\/i><\/a><\/h6><\/div><div class=\"vc_tta-panel-body\"><div class=\"last-paragraph-no-margin\"><p>Absolutamente. Nuestras soluciones crecen junto a su negocio, adapt\u00e1ndose a nuevas rutas, usuarios, clientes y vol\u00famenes de transacciones sin afectar el rendimiento.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"vc_row wpb_row vc_row-fluid icon-ITG-FAQ\"><div class=\"wpb_column vc_column_container vc_col-sm-12  col-xs-mobile-fullwidth\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_tta-container\" data-vc-action=\"collapseAll\"><div class=\"vc_general vc_tta vc_tta-accordion vc_tta-color-grey vc_tta-style-classic vc_tta-shape-rounded vc_tta-spacing-25 vc_tta-gap-30 vc_tta-controls-align-left vc_tta-o-no-fill vc_tta-o-all-clickable vc_custom_1767740818110\"><div class=\"vc_tta-panels-container\"><div class=\"vc_tta-panels\"><div class=\"vc_tta-panel vc_active\" id=\"1766085609971-f7b61535-a546\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h6 class=\"vc_tta-panel-title vc_tta-controls-icon-position-right\"><a href=\"#1766085609971-f7b61535-a546\" data-vc-accordion data-vc-container=\".vc_tta-container\"><i class=\"vc_tta-icon vc-material vc-material-trending_up\"><\/i><span class=\"vc_tta-title-text\">\u00bfQu\u00e9 es la Fuerza de Ventas?<\/span><i class=\"vc_tta-controls-icon vc_tta-controls-icon-chevron\"><\/i><\/a><\/h6><\/div><div class=\"vc_tta-panel-body\"><div class=\"last-paragraph-no-margin\"><p>La fuerza de ventas es el equipo responsable de generar ingresos para una empresa. Incluye a vendedores, supervisores y gerentes que se encargan de visitar clientes, presentar productos, tomar pedidos, cerrar ventas y dar seguimiento comercial.<\/p>\n<p>Hoy en d\u00eda, una fuerza de ventas moderna utiliza herramientas digitales que les permiten:<\/p>\n<ul>\n<li>Tomar pedidos desde dispositivos m\u00f3viles<\/li>\n<li>Consultar precios e inventario en tiempo real<\/li>\n<li>Registrar cobros y facturaci\u00f3n<\/li>\n<li>Planificar rutas y visitas<\/li>\n<li>Enfocarse m\u00e1s en vender y menos en tareas administrativas<\/li>\n<\/ul>\n<p><strong>Automatizar la fuerza de ventas aumenta la productividad, reduce errores y mejora la experiencia del cliente.<\/strong><\/p>\n<\/div><\/div><\/div><div class=\"vc_tta-panel\" id=\"1767811371093-f7445583-cc14\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h6 class=\"vc_tta-panel-title vc_tta-controls-icon-position-right\"><a href=\"#1767811371093-f7445583-cc14\" data-vc-accordion data-vc-container=\".vc_tta-container\"><i class=\"vc_tta-icon vc-material vc-material-trending_up\"><\/i><span class=\"vc_tta-title-text\">\u00bfQu\u00e9 es MobileSF CROSS y para qu\u00e9 sirve?<\/span><i class=\"vc_tta-controls-icon vc_tta-controls-icon-chevron\"><\/i><\/a><\/h6><\/div><div class=\"vc_tta-panel-body\"><div class=\"last-paragraph-no-margin\"><p>MobileSF CROSS es un software de automatizaci\u00f3n de la fuerza de ventas (Sales Force Automation \u2013 SFA) que permite digitalizar los procesos de preventa y venta directa, optimizando la productividad del equipo comercial y mejorando el control gerencial mediante integraci\u00f3n con sistemas ERP.<\/p>\n<\/div><\/div><\/div><div class=\"vc_tta-panel\" id=\"1766085610011-3fcac972-8866\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h6 class=\"vc_tta-panel-title vc_tta-controls-icon-position-right\"><a href=\"#1766085610011-3fcac972-8866\" data-vc-accordion data-vc-container=\".vc_tta-container\"><i class=\"vc_tta-icon vc-material vc-material-trending_up\"><\/i><span class=\"vc_tta-title-text\">\u00bfPara qu\u00e9 tipo de empresas est\u00e1 dise\u00f1ado MobileSF?<\/span><i class=\"vc_tta-controls-icon vc_tta-controls-icon-chevron\"><\/i><\/a><\/h6><\/div><div class=\"vc_tta-panel-body\"><div class=\"last-paragraph-no-margin\"><p>MobileSF est\u00e1 dise\u00f1ado para empresas de distribuci\u00f3n, consumo masivo, ventas B2B y B2C que requieren mayor control, visibilidad y eficiencia en sus operaciones de venta, distribuci\u00f3n y log\u00edstica.<\/p>\n<\/div><\/div><\/div><div class=\"vc_tta-panel\" id=\"1766085610055-229fc49d-c07e\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h6 class=\"vc_tta-panel-title vc_tta-controls-icon-position-right\"><a href=\"#1766085610055-229fc49d-c07e\" data-vc-accordion data-vc-container=\".vc_tta-container\"><i class=\"vc_tta-icon vc-material vc-material-trending_up\"><\/i><span class=\"vc_tta-title-text\">\u00bfQu\u00e9 problemas de negocio resuelve MobileSF?<\/span><i class=\"vc_tta-controls-icon vc_tta-controls-icon-chevron\"><\/i><\/a><\/h6><\/div><div class=\"vc_tta-panel-body\"><div class=\"last-paragraph-no-margin\"><p>MobileSF permite:<\/p>\n<ul>\n<li>Reducir tareas administrativas del vendedor.<\/li>\n<li>Mejorar la productividad de la fuerza de ventas.<\/li>\n<li>Aumentar la visibilidad y el control gerencial.<\/li>\n<li>Garantizar informaci\u00f3n actualizada de inventarios, precios y clientes en tiempo real desde el ERP.<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"vc_tta-panel\" id=\"1766085610142-7edb3467-fa24\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h6 class=\"vc_tta-panel-title vc_tta-controls-icon-position-right\"><a href=\"#1766085610142-7edb3467-fa24\" data-vc-accordion data-vc-container=\".vc_tta-container\"><i class=\"vc_tta-icon vc-material vc-material-trending_up\"><\/i><span class=\"vc_tta-title-text\">\u00bfQu\u00e9 funcionalidades principales ofrece la aplicaci\u00f3n m\u00f3vil?<\/span><i class=\"vc_tta-controls-icon vc_tta-controls-icon-chevron\"><\/i><\/a><\/h6><\/div><div class=\"vc_tta-panel-body\"><div class=\"last-paragraph-no-margin\"><p>Entre sus funcionalidades se incluyen: Entrada de \u00f3rdenes y facturas, registro de cobros, entrada de cotizaciones, notas de cr\u00e9dito, consulta de inventario y productos en l\u00ednea, planificaci\u00f3n de visitas, manejo de m\u00faltiples rutas, reportes de ventas en l\u00ednea, Productos Olvidados: identifica productos que el cliente sol\u00eda comprar y ya no ordena, Productos Foco: productos estrat\u00e9gicos que la empresa desea impulsar, Gu\u00eda de Visita Ideal: pasos de venta definidos por canal, Orden Inteligente o Sugerida: predicci\u00f3n de demanda basada en datos hist\u00f3ricos usando Amazon Forecast y machine learning.<\/p>\n<\/div><\/div><\/div><div class=\"vc_tta-panel\" id=\"1766160667066-61fd4180-7c75\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h6 class=\"vc_tta-panel-title vc_tta-controls-icon-position-right\"><a href=\"#1766160667066-61fd4180-7c75\" data-vc-accordion data-vc-container=\".vc_tta-container\"><i class=\"vc_tta-icon vc-material vc-material-trending_up\"><\/i><span class=\"vc_tta-title-text\">\u00bfMobileSF CROSS es una aplicaci\u00f3n de ventas m\u00f3viles?<\/span><i class=\"vc_tta-controls-icon vc_tta-controls-icon-chevron\"><\/i><\/a><\/h6><\/div><div class=\"vc_tta-panel-body\"><div class=\"last-paragraph-no-margin\"><p>S\u00ed. MobileSF CROSS es una aplicaci\u00f3n de ventas m\u00f3viles compatible con iOS y Android, desarrollada con tecnolog\u00eda moderna que garantiza alto rendimiento, estabilidad y seguridad de la informaci\u00f3n.<\/p>\n<\/div><\/div><\/div><div class=\"vc_tta-panel\" id=\"1766160666228-34bf40b6-9e90\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h6 class=\"vc_tta-panel-title vc_tta-controls-icon-position-right\"><a href=\"#1766160666228-34bf40b6-9e90\" data-vc-accordion data-vc-container=\".vc_tta-container\"><i class=\"vc_tta-icon vc-material vc-material-trending_up\"><\/i><span class=\"vc_tta-title-text\">\u00bfMobileSF CROSS funciona sin internet?<\/span><i class=\"vc_tta-controls-icon vc_tta-controls-icon-chevron\"><\/i><\/a><\/h6><\/div><div class=\"vc_tta-panel-body\"><div class=\"last-paragraph-no-margin\"><p>S\u00ed. El sistema permite trabajar offline, almacenando la informaci\u00f3n localmente y sincroniz\u00e1ndola autom\u00e1ticamente cuando el dispositivo recupera conexi\u00f3n a internet.<\/p>\n<\/div><\/div><\/div><div class=\"vc_tta-panel\" id=\"1766160665735-14ffb09e-f384\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h6 class=\"vc_tta-panel-title vc_tta-controls-icon-position-right\"><a href=\"#1766160665735-14ffb09e-f384\" data-vc-accordion data-vc-container=\".vc_tta-container\"><i class=\"vc_tta-icon vc-material vc-material-trending_up\"><\/i><span class=\"vc_tta-title-text\">\u00bfMobileSF CROSS se integra con sistemas ERP?<\/span><i class=\"vc_tta-controls-icon vc_tta-controls-icon-chevron\"><\/i><\/a><\/h6><\/div><div class=\"vc_tta-panel-body\"><div class=\"last-paragraph-no-margin\"><p>S\u00ed. MobileSF CROSS se integra con los principales sistemas ERP del mercado, permitiendo la sincronizaci\u00f3n autom\u00e1tica de pedidos, cobros, inventario, precios y clientes.<\/p>\n<\/div><\/div><\/div><div class=\"vc_tta-panel\" id=\"1766160664603-0ed2a8e0-5b3e\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h6 class=\"vc_tta-panel-title vc_tta-controls-icon-position-right\"><a href=\"#1766160664603-0ed2a8e0-5b3e\" data-vc-accordion data-vc-container=\".vc_tta-container\"><i class=\"vc_tta-icon vc-material vc-material-trending_up\"><\/i><span class=\"vc_tta-title-text\">\u00bfQu\u00e9 es el Web Client de MobileSF CROSS?<\/span><i class=\"vc_tta-controls-icon vc_tta-controls-icon-chevron\"><\/i><\/a><\/h6><\/div><div class=\"vc_tta-panel-body\"><div class=\"last-paragraph-no-margin\"><p>El Web Client de MobileSF CROSS es una plataforma web administrativa para el monitoreo y an\u00e1lisis de la fuerza de ventas, accesible desde cualquier navegador moderno.<\/p>\n<\/div><\/div><\/div><div class=\"vc_tta-panel\" id=\"1766160760004-3afb2674-05af\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h6 class=\"vc_tta-panel-title vc_tta-controls-icon-position-right\"><a href=\"#1766160760004-3afb2674-05af\" data-vc-accordion data-vc-container=\".vc_tta-container\"><i class=\"vc_tta-icon vc-material vc-material-trending_up\"><\/i><span class=\"vc_tta-title-text\">\u00bfC\u00f3mo ayuda MobileSF CROSS al control de rutas de venta?<\/span><i class=\"vc_tta-controls-icon vc_tta-controls-icon-chevron\"><\/i><\/a><\/h6><\/div><div class=\"vc_tta-panel-body\"><div class=\"last-paragraph-no-margin\"><p>MobileSF CROSS permite el control de rutas comerciales, planificaci\u00f3n de visitas y monitoreo del desempe\u00f1o por vendedor, facilitando la optimizaci\u00f3n de territorios y la gesti\u00f3n del equipo de ventas.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"vc_row wpb_row vc_row-fluid icon-ITG-FAQ-litlle vc_custom_1767740829914\"><div class=\"wpb_column vc_column_container vc_col-sm-12  col-xs-mobile-fullwidth\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_tta-container\" data-vc-action=\"collapseAll\"><div class=\"vc_general vc_tta vc_tta-accordion vc_tta-color-grey vc_tta-style-classic vc_tta-shape-rounded vc_tta-spacing-25 vc_tta-gap-30 vc_tta-controls-align-left vc_tta-o-no-fill vc_tta-o-all-clickable\"><div class=\"vc_tta-panels-container\"><div class=\"vc_tta-panels\"><div class=\"vc_tta-panel vc_active\" id=\"1766160895851-16dc9891-245d\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h6 class=\"vc_tta-panel-title vc_tta-controls-icon-position-right\"><a href=\"#1766160895851-16dc9891-245d\" data-vc-accordion data-vc-container=\".vc_tta-container\"><i class=\"vc_tta-icon vc_li vc_li-truck\"><\/i><span class=\"vc_tta-title-text\">\u00bfQu\u00e9 es LOGITRAK y para qu\u00e9 sirve?<\/span><i class=\"vc_tta-controls-icon vc_tta-controls-icon-chevron\"><\/i><\/a><\/h6><\/div><div class=\"vc_tta-panel-body\"><div class=\"last-paragraph-no-margin\"><p>LOGITRAK es una soluci\u00f3n integral de log\u00edstica desarrollada por ITGROUP que permite optimizar la distribuci\u00f3n, el transporte, la entrega de mercanc\u00eda y la visibilidad operativa en tiempo real. Est\u00e1 dise\u00f1ada para empresas de distribuci\u00f3n que buscan mayor control, eficiencia y trazabilidad en sus operaciones log\u00edsticas.<\/p>\n<\/div><\/div><\/div><div class=\"vc_tta-panel\" id=\"1766161207868-d70712ac-0b09\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h6 class=\"vc_tta-panel-title vc_tta-controls-icon-position-right\"><a href=\"#1766161207868-d70712ac-0b09\" data-vc-accordion data-vc-container=\".vc_tta-container\"><i class=\"vc_tta-icon vc_li vc_li-truck\"><\/i><span class=\"vc_tta-title-text\">\u00bfQu\u00e9 tipo de empresas pueden usar LOGITRAK?<\/span><i class=\"vc_tta-controls-icon vc_tta-controls-icon-chevron\"><\/i><\/a><\/h6><\/div><div class=\"vc_tta-panel-body\"><div class=\"last-paragraph-no-margin\"><p>LOGITRAK est\u00e1 orientado principalmente a empresas de distribuci\u00f3n, mayoristas, detallistas y organizaciones con operaciones de entrega directa, especialmente aquellas que manejan rutas, flotas de camiones y altos vol\u00famenes de \u00f3rdenes diarias.<\/p>\n<\/div><\/div><\/div><div class=\"vc_tta-panel\" id=\"1766161207671-9aaf07f3-f6be\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h6 class=\"vc_tta-panel-title vc_tta-controls-icon-position-right\"><a href=\"#1766161207671-9aaf07f3-f6be\" data-vc-accordion data-vc-container=\".vc_tta-container\"><i class=\"vc_tta-icon vc_li vc_li-truck\"><\/i><span class=\"vc_tta-title-text\">\u00bfLOGITRAK se integra con sistemas ERP?<\/span><i class=\"vc_tta-controls-icon vc_tta-controls-icon-chevron\"><\/i><\/a><\/h6><\/div><div class=\"vc_tta-panel-body\"><div class=\"last-paragraph-no-margin\"><p>S\u00ed. LOGITRAK est\u00e1 dise\u00f1ado para integrarse con los principales sistemas ERP del mercado, utilizando servicios web robustos. Esto permite sincronizar \u00f3rdenes, clientes, inventarios y transacciones sin duplicar informaci\u00f3n<\/p>\n<\/div><\/div><\/div><div class=\"vc_tta-panel\" id=\"1766161207392-3a4ca259-2878\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h6 class=\"vc_tta-panel-title vc_tta-controls-icon-position-right\"><a href=\"#1766161207392-3a4ca259-2878\" data-vc-accordion data-vc-container=\".vc_tta-container\"><i class=\"vc_tta-icon vc_li vc_li-truck\"><\/i><span class=\"vc_tta-title-text\">\u00bfCu\u00e1les son los principales m\u00f3dulos de LOGITRAK?<\/span><i class=\"vc_tta-controls-icon vc_tta-controls-icon-chevron\"><\/i><\/a><\/h6><\/div><div class=\"vc_tta-panel-body\"><div class=\"last-paragraph-no-margin\"><p>LOGITRAK est\u00e1 compuesto por varios m\u00f3dulos clave:<\/p>\n<ul>\n<li><strong>LOGITRAK Route Manager:<\/strong> Optimizaci\u00f3n y gesti\u00f3n de rutas de entrega.<\/li>\n<li><strong>LOGITRAK MobileRoute:<\/strong> Aplicaci\u00f3n m\u00f3vil para repartidores (iOS y Android).<\/li>\n<li><strong>LOGITRAK Server:<\/strong> Administraci\u00f3n central, configuraci\u00f3n y base de datos.<\/li>\n<li><strong>LOGITRAK MobileIM (optional):<\/strong> Gesti\u00f3n de operaciones de almac\u00e9n.<\/li>\n<li><strong>LOGITRAK Dashboard:<\/strong> Inteligencia de negocios y an\u00e1lisis de KPI.<\/li>\n<li><strong>LOGITRAK Order Track App:<\/strong> Seguimiento de entregas para clientes finales.<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"vc_tta-panel\" id=\"1766161207202-d36a58fc-d59c\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h6 class=\"vc_tta-panel-title vc_tta-controls-icon-position-right\"><a href=\"#1766161207202-d36a58fc-d59c\" data-vc-accordion data-vc-container=\".vc_tta-container\"><i class=\"vc_tta-icon vc_li vc_li-truck\"><\/i><span class=\"vc_tta-title-text\">\u00bfQu\u00e9 funcionalidades ofrece LOGITRAK Route Manager?<\/span><i class=\"vc_tta-controls-icon vc_tta-controls-icon-chevron\"><\/i><\/a><\/h6><\/div><div class=\"vc_tta-panel-body\"><div class=\"last-paragraph-no-margin\"><p>LOGITRAK Route Manager permite: Optimizar la asignaci\u00f3n de viajes, visualizar rutas sugeridas y rutas reales, monitorear la ubicaci\u00f3n GPS de los choferes, analizar indicadores de desempe\u00f1o log\u00edstico y reducir tiempos de entrega y consumo de combustible<\/p>\n<\/div><\/div><\/div><div class=\"vc_tta-panel\" id=\"1766161206937-96d7bb81-b520\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h6 class=\"vc_tta-panel-title vc_tta-controls-icon-position-right\"><a href=\"#1766161206937-96d7bb81-b520\" data-vc-accordion data-vc-container=\".vc_tta-container\"><i class=\"vc_tta-icon vc_li vc_li-truck\"><\/i><span class=\"vc_tta-title-text\">\u00bfQu\u00e9 KPI log\u00edsticos puedo medir con LOGITRAK?<\/span><i class=\"vc_tta-controls-icon vc_tta-controls-icon-chevron\"><\/i><\/a><\/h6><\/div><div class=\"vc_tta-panel-body\"><div class=\"last-paragraph-no-margin\"><p>LOGITRAK incluye indicadores clave como: Porcentaje de utilizaci\u00f3n del cami\u00f3n, cantidad de entregas realizadas, entregas con faltantes (shortage), porcentaje de entregas a tiempo (On Time Delivery) y desempe\u00f1o por chofer, compa\u00f1\u00eda y per\u00edodo.<\/p>\n<\/div><\/div><\/div><div class=\"vc_tta-panel\" id=\"1766161206531-71c7a6fd-d8a2\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h6 class=\"vc_tta-panel-title vc_tta-controls-icon-position-right\"><a href=\"#1766161206531-71c7a6fd-d8a2\" data-vc-accordion data-vc-container=\".vc_tta-container\"><i class=\"vc_tta-icon vc_li vc_li-truck\"><\/i><span class=\"vc_tta-title-text\">\u00bfQu\u00e9 puede hacer el repartidor con la aplicaci\u00f3n LOGITRAK MobileRoute?<\/span><i class=\"vc_tta-controls-icon vc_tta-controls-icon-chevron\"><\/i><\/a><\/h6><\/div><div class=\"vc_tta-panel-body\"><div class=\"last-paragraph-no-margin\"><p>El repartidor puede: Registrar la carga del cami\u00f3n, consultar la ruta GPS del viaje, ver el detalle de cada entrega, confirmar entregas con firma digital, registrar diferencias o razones de no entrega, capturar ubicaci\u00f3n GPS y tiempos de ejecuci\u00f3n<\/p>\n<\/div><\/div><\/div><div class=\"vc_tta-panel\" id=\"1766161205915-ed242b13-ed06\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h6 class=\"vc_tta-panel-title vc_tta-controls-icon-position-right\"><a href=\"#1766161205915-ed242b13-ed06\" data-vc-accordion data-vc-container=\".vc_tta-container\"><i class=\"vc_tta-icon vc_li vc_li-truck\"><\/i><span class=\"vc_tta-title-text\">\u00bfLOGITRAK permite monitoreo de entregas en tiempo real?<\/span><i class=\"vc_tta-controls-icon vc_tta-controls-icon-chevron\"><\/i><\/a><\/h6><\/div><div class=\"vc_tta-panel-body\"><div class=\"last-paragraph-no-margin\"><p>S\u00ed. LOGITRAK ofrece visibilidad en tiempo real del estatus de las entregas, incluyendo ubicaci\u00f3n del cami\u00f3n, tiempos estimados de llegada (ETA) y notificaciones autom\u00e1ticas cuando el cami\u00f3n sale del almac\u00e9n o llega al destino<\/p>\n<\/div><\/div><\/div><div class=\"vc_tta-panel\" id=\"1766161554498-a9a17012-82c2\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h6 class=\"vc_tta-panel-title vc_tta-controls-icon-position-right\"><a href=\"#1766161554498-a9a17012-82c2\" data-vc-accordion data-vc-container=\".vc_tta-container\"><i class=\"vc_tta-icon vc_li vc_li-truck\"><\/i><span class=\"vc_tta-title-text\">\u00bfQu\u00e9 es LOGITRAK Order Track App?<\/span><i class=\"vc_tta-controls-icon vc_tta-controls-icon-chevron\"><\/i><\/a><\/h6><\/div><div class=\"vc_tta-panel-body\"><div class=\"last-paragraph-no-margin\"><p>LOGITRAK Order Track App es una aplicaci\u00f3n m\u00f3vil para clientes finales que les permite:<\/p>\n<ul>\n<li>Consultar el estatus de sus \u00f3rdenes.<\/li>\n<li>Ver productos a entregar.<\/li>\n<li>Recibir alertas en tiempo real.<\/li>\n<li>Conocer el ETA de la entrega.<\/li>\n<li>Mejorar la experiencia y nivel de servicio<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"vc_tta-panel\" id=\"1766161552591-430701e5-d8fb\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h6 class=\"vc_tta-panel-title vc_tta-controls-icon-position-right\"><a href=\"#1766161552591-430701e5-d8fb\" data-vc-accordion data-vc-container=\".vc_tta-container\"><i class=\"vc_tta-icon vc_li vc_li-truck\"><\/i><span class=\"vc_tta-title-text\">\u00bfCu\u00e1les son los principales beneficios de implementar LOGITRAK?<\/span><i class=\"vc_tta-controls-icon vc_tta-controls-icon-chevron\"><\/i><\/a><\/h6><\/div><div class=\"vc_tta-panel-body\"><div class=\"last-paragraph-no-margin\"><p>Entre los principales beneficios se destacan: Optimizaci\u00f3n de rutas y transporte, automatizaci\u00f3n del proceso de entrega, reducci\u00f3n de errores y diferencias en entregas, control total del inventario y despacho, mejora en tiempos de entrega y satisfacci\u00f3n del cliente y visibilidad completa de la operaci\u00f3n log\u00edstica.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"vc_row wpb_row vc_row-fluid icon-ITG-FAQ vc_custom_1767740841098\"><div class=\"wpb_column vc_column_container vc_col-sm-12  col-xs-mobile-fullwidth\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_tta-container\" data-vc-action=\"collapseAll\"><div class=\"vc_general vc_tta vc_tta-accordion vc_tta-color-grey vc_tta-style-classic vc_tta-shape-rounded vc_tta-spacing-25 vc_tta-gap-30 vc_tta-controls-align-left vc_tta-o-no-fill vc_tta-o-all-clickable\"><div class=\"vc_tta-panels-container\"><div class=\"vc_tta-panels\"><div class=\"vc_tta-panel vc_active\" id=\"1766161648715-72992b45-b3c1\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h6 class=\"vc_tta-panel-title vc_tta-controls-icon-position-right\"><a href=\"#1766161648715-72992b45-b3c1\" data-vc-accordion data-vc-container=\".vc_tta-container\"><i class=\"vc_tta-icon typcn typcn-device-phone\"><\/i><span class=\"vc_tta-title-text\">\u00bfQu\u00e9 es B2X eCommerce?<\/span><i class=\"vc_tta-controls-icon vc_tta-controls-icon-chevron\"><\/i><\/a><\/h6><\/div><div class=\"vc_tta-panel-body\"><div class=\"last-paragraph-no-margin\"><p>B2X eCommerce es una plataforma de comercio electr\u00f3nico desarrollada por ITGROUP, dise\u00f1ada para empresas de distribuci\u00f3n y ventas B2B y B2C que desean vender productos en l\u00ednea de forma eficiente, segura y escalable, disponible 24\/7 desde cualquier dispositivo.<\/p>\n<\/div><\/div><\/div><div class=\"vc_tta-panel\" id=\"1767811001097-2ee65b84-83bd\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h6 class=\"vc_tta-panel-title vc_tta-controls-icon-position-right\"><a href=\"#1767811001097-2ee65b84-83bd\" data-vc-accordion data-vc-container=\".vc_tta-container\"><i class=\"vc_tta-icon typcn typcn-device-phone\"><\/i><span class=\"vc_tta-title-text\">\u00bfQu\u00e9 significa B2B?<\/span><i class=\"vc_tta-controls-icon vc_tta-controls-icon-chevron\"><\/i><\/a><\/h6><\/div><div class=\"vc_tta-panel-body\"><div class=\"last-paragraph-no-margin\"><p>B2B (Business to Business) se refiere a las ventas que una empresa realiza a otra empresa.<br \/>\nEjemplos de B2B:<\/p>\n<ul>\n<li>Un distribuidor que vende productos a supermercados<\/li>\n<li>Una empresa que vende a farmacias, restaurantes o mayoristas<\/li>\n<li>Ventas con precios personalizados, cr\u00e9dito, facturaci\u00f3n y volumen<\/li>\n<\/ul>\n<p>Las soluciones B2B suelen requerir:<\/p>\n<ul>\n<li>Precios por cliente o por volumen<\/li>\n<li>Integraci\u00f3n con ERP<\/li>\n<li>Procesos de aprobaci\u00f3n<\/li>\n<li>Pedidos recurrentes y control de inventario<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"vc_tta-panel\" id=\"1767811201705-519531ca-6014\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h6 class=\"vc_tta-panel-title vc_tta-controls-icon-position-right\"><a href=\"#1767811201705-519531ca-6014\" data-vc-accordion data-vc-container=\".vc_tta-container\"><i class=\"vc_tta-icon typcn typcn-device-phone\"><\/i><span class=\"vc_tta-title-text\">\u00bfQu\u00e9 significa B2C?<\/span><i class=\"vc_tta-controls-icon vc_tta-controls-icon-chevron\"><\/i><\/a><\/h6><\/div><div class=\"vc_tta-panel-body\"><div class=\"last-paragraph-no-margin\"><p>B2C (Business to Consumer) se refiere a las ventas que una empresa realiza directamente al consumidor final.<br \/>\nEjemplos de B2C:<\/p>\n<ul>\n<li>\u00a0Una tienda en l\u00ednea que vende al p\u00fablico general<\/li>\n<li>Compras r\u00e1pidas desde el celular<\/li>\n<li>Pagos inmediatos y procesos simples<\/li>\n<\/ul>\n<p>Las soluciones B2C se enfocan en:<\/p>\n<ul>\n<li>Facilidad de uso<\/li>\n<li>Compra r\u00e1pida<\/li>\n<li>Promociones y descuentos<\/li>\n<li>Experiencia del usuario y dise\u00f1o atractivo<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"vc_tta-panel\" id=\"1766161794803-66e46760-827f\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h6 class=\"vc_tta-panel-title vc_tta-controls-icon-position-right\"><a href=\"#1766161794803-66e46760-827f\" data-vc-accordion data-vc-container=\".vc_tta-container\"><i class=\"vc_tta-icon typcn typcn-device-phone\"><\/i><span class=\"vc_tta-title-text\">\u00bfPara qu\u00e9 tipo de empresas est\u00e1 dise\u00f1ada la plataforma B2X?<\/span><i class=\"vc_tta-controls-icon vc_tta-controls-icon-chevron\"><\/i><\/a><\/h6><\/div><div class=\"vc_tta-panel-body\"><div class=\"last-paragraph-no-margin\"><p>B2X est\u00e1 orientada principalmente a distribuidores, mayoristas, detallistas y empresas con cat\u00e1logos extensos, que requieren control de precios, clientes por grupos, inventarios, promociones y procesos de venta integrados con sus sistemas empresariales.<\/p>\n<\/div><\/div><\/div><div class=\"vc_tta-panel\" id=\"1766161794619-8d574243-ddf2\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h6 class=\"vc_tta-panel-title vc_tta-controls-icon-position-right\"><a href=\"#1766161794619-8d574243-ddf2\" data-vc-accordion data-vc-container=\".vc_tta-container\"><i class=\"vc_tta-icon typcn typcn-device-phone\"><\/i><span class=\"vc_tta-title-text\">\u00bfB2X funciona en dispositivos m\u00f3viles?<\/span><i class=\"vc_tta-controls-icon vc_tta-controls-icon-chevron\"><\/i><\/a><\/h6><\/div><div class=\"vc_tta-panel-body\"><div class=\"last-paragraph-no-margin\"><p>S\u00ed. B2X es una plataforma 100% responsive, lo que permite a los clientes comprar desde computadoras, tabletas y tel\u00e9fonos inteligentes sin necesidad de desarrollos adicionales. Adem\u00e1s, cuenta con aplicaciones m\u00f3viles nativas para iOS y Android.<\/p>\n<\/div><\/div><\/div><div class=\"vc_tta-panel\" id=\"1767811331862-6fe6270f-2d63\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h6 class=\"vc_tta-panel-title vc_tta-controls-icon-position-right\"><a href=\"#1767811331862-6fe6270f-2d63\" data-vc-accordion data-vc-container=\".vc_tta-container\"><i class=\"vc_tta-icon typcn typcn-device-phone\"><\/i><span class=\"vc_tta-title-text\">Does B2X allow you to sell 24 hours a day?<\/span><i class=\"vc_tta-controls-icon vc_tta-controls-icon-chevron\"><\/i><\/a><\/h6><\/div><div class=\"vc_tta-panel-body\"><div class=\"last-paragraph-no-margin\"><p>Yes. B2X connects your business with your customers 24 hours a day, 7 days a week, increasing sales opportunities without relying on operating hours.<\/p>\n<\/div><\/div><\/div><div class=\"vc_tta-panel\" id=\"1766161794445-83634181-a1b2\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h6 class=\"vc_tta-panel-title vc_tta-controls-icon-position-right\"><a href=\"#1766161794445-83634181-a1b2\" data-vc-accordion data-vc-container=\".vc_tta-container\"><i class=\"vc_tta-icon typcn typcn-device-phone\"><\/i><span class=\"vc_tta-title-text\">\u00bfB2X incluye una aplicaci\u00f3n m\u00f3vil para clientes?<\/span><i class=\"vc_tta-controls-icon vc_tta-controls-icon-chevron\"><\/i><\/a><\/h6><\/div><div class=\"vc_tta-panel-body\"><div class=\"last-paragraph-no-margin\"><p>S\u00ed. B2X App permite a los clientes crear pedidos de forma r\u00e1pida, incluso en modo offline, utilizando funcionalidades del dispositivo como el escaneo de productos con la c\u00e1mara. La app est\u00e1 disponible para Android y iOS.<\/p>\n<\/div><\/div><\/div><div class=\"vc_tta-panel\" id=\"1766161794261-3238bff7-a310\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h6 class=\"vc_tta-panel-title vc_tta-controls-icon-position-right\"><a href=\"#1766161794261-3238bff7-a310\" data-vc-accordion data-vc-container=\".vc_tta-container\"><i class=\"vc_tta-icon typcn typcn-device-phone\"><\/i><span class=\"vc_tta-title-text\">\u00bfPuedo integrar B2X con mi sistema ERP?<\/span><i class=\"vc_tta-controls-icon vc_tta-controls-icon-chevron\"><\/i><\/a><\/h6><\/div><div class=\"vc_tta-panel-body\"><div class=\"last-paragraph-no-margin\"><p>S\u00ed. B2X se integra con los principales sistemas ERP del mercado y puede conectarse con la plataforma Mobile Server de ITGROUP, permitiendo sincronizar precios, pol\u00edticas comerciales, clientes, inventarios y m\u00e1s. Algunas integraciones avanzadas pueden requerir costos adicionales.<\/p>\n<\/div><\/div><\/div><div class=\"vc_tta-panel\" id=\"1766161851037-5a4b4a21-314a\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h6 class=\"vc_tta-panel-title vc_tta-controls-icon-position-right\"><a href=\"#1766161851037-5a4b4a21-314a\" data-vc-accordion data-vc-container=\".vc_tta-container\"><i class=\"vc_tta-icon typcn typcn-device-phone\"><\/i><span class=\"vc_tta-title-text\">\u00bfB2X permite manejar precios personalizados por cliente?<\/span><i class=\"vc_tta-controls-icon vc_tta-controls-icon-chevron\"><\/i><\/a><\/h6><\/div><div class=\"vc_tta-panel-body\"><div class=\"last-paragraph-no-margin\"><p>Correcto. B2X permite:<\/p>\n<ul>\n<li>Precios diferenciados por grupos de clientes<\/li>\n<li>Ocultar precios a usuarios no registrados<\/li>\n<li>Solicitudes de precio para productos especiales<\/li>\n<li>Integraci\u00f3n con pol\u00edticas de precios del ERP<\/li>\n<\/ul>\n<p>Esto lo convierte en una soluci\u00f3n ideal para comercio electr\u00f3nico B2B.<\/p>\n<\/div><\/div><\/div><div class=\"vc_tta-panel\" id=\"1766161794077-4fa864d7-7e0e\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h6 class=\"vc_tta-panel-title vc_tta-controls-icon-position-right\"><a href=\"#1766161794077-4fa864d7-7e0e\" data-vc-accordion data-vc-container=\".vc_tta-container\"><i class=\"vc_tta-icon typcn typcn-device-phone\"><\/i><span class=\"vc_tta-title-text\">\u00bfC\u00f3mo se gestionan los productos en B2X?<\/span><i class=\"vc_tta-controls-icon vc_tta-controls-icon-chevron\"><\/i><\/a><\/h6><\/div><div class=\"vc_tta-panel-body\"><div class=\"last-paragraph-no-margin\"><p>La plataforma permite administrar:<\/p>\n<ul>\n<li>Atributos del producto (SKU, tama\u00f1o, color, peso, im\u00e1genes, inventario)<\/li>\n<li>M\u00faltiples im\u00e1genes por producto<\/li>\n<li>Productos destacados, en oferta o nuevos<\/li>\n<li>Productos recurrentes y etiquetados (tags)<\/li>\n<li>Comparaci\u00f3n de productos lado a lado<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"vc_tta-panel\" id=\"1766161793885-e0dd53b1-6f10\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h6 class=\"vc_tta-panel-title vc_tta-controls-icon-position-right\"><a href=\"#1766161793885-e0dd53b1-6f10\" data-vc-accordion data-vc-container=\".vc_tta-container\"><i class=\"vc_tta-icon typcn typcn-device-phone\"><\/i><span class=\"vc_tta-title-text\">\u00bfB2X permite mostrar disponibilidad de inventario?<\/span><i class=\"vc_tta-controls-icon vc_tta-controls-icon-chevron\"><\/i><\/a><\/h6><\/div><div class=\"vc_tta-panel-body\"><div class=\"last-paragraph-no-margin\"><p>S\u00ed. El sistema puede mostrar al cliente la cantidad disponible en inventario o si un producto est\u00e1 fuera de stock, seg\u00fan la pol\u00edtica del distribuidor.<\/p>\n<\/div><\/div><\/div><div class=\"vc_tta-panel\" id=\"1766161793551-5f9056d8-08f4\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h6 class=\"vc_tta-panel-title vc_tta-controls-icon-position-right\"><a href=\"#1766161793551-5f9056d8-08f4\" data-vc-accordion data-vc-container=\".vc_tta-container\"><i class=\"vc_tta-icon typcn typcn-device-phone\"><\/i><span class=\"vc_tta-title-text\">\u00bfLa plataforma incluye herramientas de marketing digital?<\/span><i class=\"vc_tta-controls-icon vc_tta-controls-icon-chevron\"><\/i><\/a><\/h6><\/div><div class=\"vc_tta-panel-body\"><div class=\"last-paragraph-no-margin\"><p>S\u00ed. B2X incorpora m\u00faltiples herramientas de marketing, entre ellas:<\/p>\n<ul>\n<li>Cupones y descuentos (por monto o porcentaje)<\/li>\n<li>Promociones por fecha, producto, categor\u00eda o cliente<\/li>\n<li>Productos relacionados<\/li>\n<li>Programa de puntos de recompensa<\/li>\n<li>Rese\u00f1as y calificaciones de productos<\/li>\n<li>Blogs, noticias, encuestas y p\u00e1ginas personalizadas<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"vc_tta-panel\" id=\"1766161793037-0c8e0df4-929c\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h6 class=\"vc_tta-panel-title vc_tta-controls-icon-position-right\"><a href=\"#1766161793037-0c8e0df4-929c\" data-vc-accordion data-vc-container=\".vc_tta-container\"><i class=\"vc_tta-icon typcn typcn-device-phone\"><\/i><span class=\"vc_tta-title-text\">\u00bfB2X ofrece soluciones de entrega y log\u00edstica?<\/span><i class=\"vc_tta-controls-icon vc_tta-controls-icon-chevron\"><\/i><\/a><\/h6><\/div><div class=\"vc_tta-panel-body\"><div class=\"last-paragraph-no-margin\"><p>S\u00ed. B2X incluye <strong>B2X Delivery App<\/strong>, que permite a los choferes:<\/p>\n<ul>\n<li>Ver direcciones de entrega<\/li>\n<li>Confirmar entregas<\/li>\n<li>Capturar firmas<\/li>\n<li>Procesar cobros, incluso con tarjeta de cr\u00e9dito<\/li>\n<\/ul>\n<p>Tambi\u00e9n se pueden configurar m\u00faltiples puntos de recogido (pickup points).<\/p>\n<\/div><\/div><\/div><div class=\"vc_tta-panel\" id=\"1766161950907-64cde6fb-6b8e\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h6 class=\"vc_tta-panel-title vc_tta-controls-icon-position-right\"><a href=\"#1766161950907-64cde6fb-6b8e\" data-vc-accordion data-vc-container=\".vc_tta-container\"><i class=\"vc_tta-icon typcn typcn-device-phone\"><\/i><span class=\"vc_tta-title-text\">\u00bfQu\u00e9 ventajas competitivas ofrece B2X frente a otras plataformas eCommerce?<\/span><i class=\"vc_tta-controls-icon vc_tta-controls-icon-chevron\"><\/i><\/a><\/h6><\/div><div class=\"vc_tta-panel-body\"><div class=\"last-paragraph-no-margin\"><p>Entre sus principales ventajas destacan:<\/p>\n<ul>\n<li>Especializaci\u00f3n en distribuci\u00f3n y B2B<\/li>\n<li>Integraci\u00f3n profunda con ERP y sistemas existentes<\/li>\n<li>Plataforma robusta y escalable<\/li>\n<li>M\u00e1s de 20 a\u00f1os de experiencia de ITGROUP en el sector<\/li>\n<li>Soporte regional en Puerto Rico, Caribe, Rep\u00fablica Dominicana y Florida<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section id=\"DivFooter\" data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" class=\"vc_row wpb_row vc_row-fluid  vc_custom_1767818063084 wow fadeIn vc_row-has-fill pofo-stretch-content pofo-stretch-row-container vc_row-o-equal-height vc_row-flex\"><div class=\"wpb_column vc_column_container vc_col-sm-6 vc_col-md-3 vc_col-xs-6 wow none text-center md-text-center sm-text-center xs-text-center pofo-column-responsive-69fca4961d834\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"featurebox21 pofo-featurebox featurebox21-1\" ><div class=\"display-inline-block margin-25px-bottom sm-margin-15px-bottom xs-margin-10px-bottom\"><i class=\"link-icon display-block icon-map icon-extra-medium\"><\/i><\/div><span class=\"text-extra-dark-gray display-inline-block width-100 text-small font-weight-600 alt-font margin-5px-bottom\">VISITE NUESTRAS OFICINAS<\/span><div class=\"xs-margin-10px-bottom center-col last-paragraph-no-margin\"><p><a href=\"https:\/\/goo.gl\/maps\/iDUxJhA8BeDNBvub8\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #000000;\">Puerto Rico<\/span><\/a><span style=\"color: #000000;\"><br \/>\n<\/span><span style=\"color: #000000;\">Orlando<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-6 vc_col-md-3 vc_col-xs-6 wow none text-center md-text-center sm-text-center xs-text-center\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"footer-phone featurebox21 pofo-featurebox featurebox21-2\" ><div class=\"display-inline-block margin-25px-bottom sm-margin-15px-bottom xs-margin-10px-bottom\"><i class=\"link-icon display-block icon-chat icon-extra-medium\"><\/i><\/div><span class=\"text-extra-dark-gray display-inline-block width-100 text-small font-weight-600 alt-font margin-5px-bottom\">N\u00daMEROS DE CONTACTO<\/span><div class=\"xs-margin-10px-bottom center-col last-paragraph-no-margin\"><p><span style=\"color: #000000;\">Tel: <a href=\"tel:+17877618953\">(787) 761-8953<\/a><\/span><br \/>\n<span style=\"color: #000000;\">Tel: <a href=\"tel: +18299463957\">(829) 946-3957<\/a><\/span><br \/>\n<span style=\"color: #000000;\">Fax: (787) 761-7719<\/span><br \/>\n<span style=\"color: #000000;\">\u00a0<\/span><br \/>\n<span style=\"color: #000000;\">\u00a0<\/span><br \/>\n<span style=\"color: #000000;\">\u00a0<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-6 vc_col-md-2 vc_col-xs-6 wow none text-center md-text-center sm-text-center xs-text-center pofo-column-responsive-69fca4961da93\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"featurebox21 pofo-featurebox featurebox21-3\" ><div class=\"display-inline-block margin-25px-bottom sm-margin-15px-bottom xs-margin-10px-bottom\"><i class=\"link-icon display-block icon-envelope icon-extra-medium\"><\/i><\/div><span class=\"text-extra-dark-gray display-inline-block width-100 text-small font-weight-600 alt-font margin-5px-bottom\">CORREO ELECTR\u00d3NICO<\/span><div class=\"xs-margin-10px-bottom center-col last-paragraph-no-margin\"><p><a href=\"mailto:adm@itgrouppr.net\">adm@itgrouppr.net<\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-6 vc_col-md-2 vc_col-xs-6 wow none text-center md-text-center sm-text-center xs-text-center pofo-column-responsive-69fca4961db6c\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"featurebox21 pofo-featurebox featurebox21-4\" ><div class=\"display-inline-block margin-25px-bottom sm-margin-15px-bottom xs-margin-10px-bottom\"><i class=\"link-icon display-block icon-megaphone icon-extra-medium\"><\/i><\/div><span class=\"text-extra-dark-gray display-inline-block width-100 text-small font-weight-600 alt-font margin-5px-bottom\">SERVICIO AL CLIENTE<\/span><div class=\"xs-margin-10px-bottom center-col last-paragraph-no-margin\"><p><a href=\"mailto:adm@itgrouppr.net\">adm@itgrouppr.net<\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-6 vc_col-md-2 vc_col-xs-6 text-center md-text-center sm-text-center xs-text-center\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"featurebox21 pofo-featurebox pofo-feature-box-responsive-69fca4961dca8 featurebox21-5\" ><div class=\"display-inline-block margin-25px-bottom sm-margin-15px-bottom xs-margin-10px-bottom\"><i class=\"link-icon display-block icon-magnifying-glass icon-extra-medium\"><\/i><\/div><span class=\"text-extra-dark-gray display-inline-block width-100 text-small font-weight-600 alt-font margin-5px-bottom\">S\u00cdGUENOS<\/span><div class=\"xs-margin-10px-bottom center-col last-paragraph-no-margin\"><p><a class=\"feature-image-link\" href=\"https:\/\/www.linkedin.com\/company\/itgroup-technology-consultants-inc\/\" target=\"_blank\" rel=\"noopener\"><noscript><img decoding=\"async\" src=\"https:\/\/sp-ao.shortpixel.ai\/client\/to_webp,q_glossy,ret_img\/https:\/\/www.itgroupmobile.com\/wp-content\/uploads\/2020\/05\/linkedin-logo.png\" alt=\"Home\" class=\"icon-image\" style=\"max-width: 20px;\"><\/noscript><img decoding=\"async\" class=\"icon-image lazyloaded\" style=\"max-width: 20px;\" src=\"https:\/\/sp-ao.shortpixel.ai\/client\/to_webp,q_glossy,ret_img\/https:\/\/www.itgroupmobile.com\/wp-content\/uploads\/2020\/05\/linkedin-logo.png\" alt=\"Home\" data-src=\"https:\/\/sp-ao.shortpixel.ai\/client\/to_webp,q_glossy,ret_img\/https:\/\/www.itgroupmobile.com\/wp-content\/uploads\/2020\/05\/linkedin-logo.png\" \/><\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container  col-xs-mobile-fullwidth\"><div class=\"vc_column-inner vc_custom_1591022849111\"><div class=\"wpb_wrapper\"><div class=\"vc_empty_space\"   style=\"height: 20px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-4 vc_hidden-xs col-xs-mobile-fullwidth\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-2 vc_col-xs-6\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><p style=\"font-size: 12px;color: #727272;text-align: center;font-family:Roboto;font-weight:400;font-style:normal\" class=\"vc_custom_heading vc_do_custom_heading\" ><a href=\"https:\/\/www.itgroupmobile.com\/es\/privacy-policy\/\" target=\"_blank\" title=\"Pol\u00edtica de privacidad\">Pol\u00edtica de privacidad<\/a><\/p><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-2 vc_col-xs-6\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><p style=\"font-size: 12px;color: #727272;text-align: center;font-family:Roboto;font-weight:400;font-style:normal\" class=\"vc_custom_heading vc_do_custom_heading\" ><a href=\"https:\/\/www.itgroupmobile.com\/es\/terms-and-condition\/\" target=\"_blank\" title=\"T\u00e9rminos y condiciones\">T\u00e9rminos y condiciones<\/a><\/p><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-4 vc_hidden-xs col-xs-mobile-fullwidth\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><\/section><div class=\"vc_row-full-width vc_clearfix\"><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"Frequently Asked Questions desarrollo de software 20+YEARS OF SERVICE1000+PROJECTS IMPLEMENTED6000+USERS1000000+CURRENT TRANSACTIONS4+COUNTRIESWhat type of company is ITGROUP?ITGROUP is a technology company with over 20 years of experience in mobile and web software development, specializing in the automation of critical business processes and integration with leading ERP systems on the market. What products does ITGROUP offer?ITGROUP provides an integrated suite that includes: MobileSF Cross (Sales Force Automation) B2X eCommerce (B2B and B2C) LogiTrak Distribution (warehouse and route management) CXM Customer Service (customer support) How can ITGROUP be contacted? Phone: (787) 761-8953 \/ (829) 946-3957 Email: adm@itgrouppr.net In which countries does ITGROUP have a presence?ITGROUP operates in Puerto Rico, the Dominican Republic, Florida, and the U.S. Virgin Islands, providing regional support to its clients. Are the platforms scalable?Absolutely. Our solutions grow alongside your business, adapting to new routes, users, customers, and transaction volumes without affecting performance. What is the Sales Force?The sales force is the team responsible for generating revenue for a company. It includes salespeople, supervisors, and managers who are responsible for visiting customers, presenting products, taking orders, closing sales, and following up on sales. Today, a modern sales force uses digital tools that allow them to: Take orders from mobile devices...","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"footnotes":""},"class_list":["post-24626","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.itgroupmobile.com\/es\/wp-json\/wp\/v2\/pages\/24626","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.itgroupmobile.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.itgroupmobile.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.itgroupmobile.com\/es\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www.itgroupmobile.com\/es\/wp-json\/wp\/v2\/comments?post=24626"}],"version-history":[{"count":26,"href":"https:\/\/www.itgroupmobile.com\/es\/wp-json\/wp\/v2\/pages\/24626\/revisions"}],"predecessor-version":[{"id":24812,"href":"https:\/\/www.itgroupmobile.com\/es\/wp-json\/wp\/v2\/pages\/24626\/revisions\/24812"}],"wp:attachment":[{"href":"https:\/\/www.itgroupmobile.com\/es\/wp-json\/wp\/v2\/media?parent=24626"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}